MsgMee Privacy Policy
MsgMee(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by
MsgMee.
This Privacy Policy applies to our application named MsgMee , and its associated subdomains (collectively, our”Service”).By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and ourTerms of Service.
1.Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced,are strictly defined as:
Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to
MsgMee , Værkstedsgården 8, City Albertslund Zip: 2620
Country: where MsgMee or the owners/founders of MsgMee are based, in this case is Denmark.
Customer: refers to the company, organisation or person that signs up to use the
MsgMee Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit MsgMee and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol(IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be usedto identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by MsgMee or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by MsgMee as described in the relative terms (if available) and on this platform.
2.What Information Do We Collect?
We collect information from you when you visit our service, register, place an order, subscribe to our newsletter,respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Age
- Interests
We also collect information from mobile devices for a better user experience, although these features are completely optional:
- Location (GPS): Location data helps to create an accurate representation of your interests,and this can be used to bring more targeted and relevant ads to potential customers.
- Phonebook (Contacts list): Your contacts list allows our service to be much more easy to use by the user,since accessing your contacts from the app saves tons of time.
- Camera (Pictures): Granting camera permission allows the user to upload any picture straight from our service. You can safely deny camera permissions for our service.
- Photo Gallery (Pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery, you can safely deny photo gallery access for our service.
3.How Do We Use The Information WeCollect?
We use the information we collect about you to provide, maintain, and improve our Services, including:
- To provide you with the features and functionality of our Services.
- To process your requests and provide customer service.
- To respond to your inquiries and send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- To monitor and analyse trends, usage, and activities in connection with our Services.
- To personalise and improve the Services, including to provide or suggest features, content, and advertisements.
- To develop new products and services.
- To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
4. When do we use customer information from third parties?
We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites makepublic by visiting these websites and changing your privacy settings.
5.Do we share the information we collect with third parties?
We will never sell or rent your personal information to third parties for any purpose. We may disclose the information we collect to third parties who provide services on our behalf, such as hosting and maintaining our services, providing customer service, or performing data analysis. These third parties are prohibited from using the information we share for any other purpose than to provide the services requested by us.
However, MsgMee may disclose the information we collect to third parties if we believe in good faith that such disclosure is necessary to
- comply with applicable law or legal process;
- protect and defend the rights or property of MsgMee:
- protect the safety of our users or the public; or
- protect against fraud or other illegal activities.
MsgMee may also disclose the information we collect in the event of a corporate sale, merger, reorganisation, dissolution or similar event in which information concerning our users is transferred to third parties as part of the transaction. We also may share aggregated or de-identified information with third parties. In such cases, the information will not contain any information that could be used to identify you.
6.How Do We Use Your Phone Numbers?
We use your phone numbers to authenticate your identity, to contact you with important information, and to keep your account secure.
We will never sell your phone number or share it with any third parties for marketing or advertising purposes. We may, however, use your phone number to contact you in order to provide customer service, alert you to any changes or updates to our services, or to communicate with you about your use of the MsgMee app.
The phone number you provide to us may be used by us to contact you with service-related announcements, such as changes to our Terms of Service or Privacy Policy or to offer customer support. We may also use your phone number to send you promotional messages related to MsgMee app or our other services. You can opt-out of receiving promotional messages at any time by replying with the word “STOP” or by following the instructions in the message.
7.Could My Information Be Transferred To Other Countries?
MsgMee is based in Denmark, and we strive to comply with the data protection and privacy laws of the jurisdiction in which our service is provided. We will not transfer your information to countries outside of the European Union or the European Economic Area unless we have taken measures to ensure that your information is adequately protected.
We only transfer your information to countries that have been deemed adequate by the European Commission or, in cases where no adequate decision exists, we will use appropriate safeguards such as standard contractual clauses approved by the European Commission to ensure an adequate level of protection is in place. If you would like more information about these safeguards, please contact us using the contact details provided in this privacy policy.
8.Is The Information collected Through Our Service Secure?
At MsgMee, we are committed to the security of your personal information. We use the latest industry-standard encryption technology to keep your data safe and secure.
We employ industry-level security measures to protect your personal information from unauthorised access, use, and disclosure. We use firewalls and data encryption to protect your data, and we limit access to your personal information to those individuals who need to know that information in order to provide you with our service. We regularly review our security measures to ensure that your data is safe and secure. If you have any questions or concerns about the security of your data, please contact us.
9.Can I Update or Correct My Information?
Yes, you can update or correct your information in the MsgMee. To do so, please log into your MsgMee account and go to the ‘Settings’ section. Here you can update or correct your name, phone number, email address and other personal information. If you need help with updating or correcting your information, you can contact our support team at support@msgmee.com
We will make all reasonable efforts to update or correct your information in a timely manner. However, please note that some of your information may remain stored in our backup systems and archives, which are not always immediately updated or corrected.
10.Personnel
MsgMee is committed to protecting the privacy of our personnel. We collect and process personal data about our personnel only for legitimate business purposes. The data we collect includes, but is not limited to, name, address, telephone numbers, email addresses, job title, and other relevant information.
We store and process the data for the purpose of administering payroll, providing benefits, and other related activities. We also use the data to communicate with our personnel and comply with applicable laws. We will not share any of our personnel’s personal data with any third parties without the prior consent of the individual, unless compelled to do so by law. We may share non-personal data with third parties for legitimate business purposes.
We take reasonable steps to maintain the security of data we hold about our personnel. We also take reasonable steps to keep the data accurate and up-to-date. We will only retain the data we collect about our personnel for as long as is necessary for the purpose of administering our personnel’s employment.
11.Sale of Business
MsgMee, we are committed to protecting the privacy of our users. We will never sell or share your personal information with any third party for any purpose.
In the unlikely event that MsgMee is ever sold or transferred, the new owners or operators of the service will be legally bound to maintain the same level of protection for your personal information that we have been providing. All of your personal information will remain subject to the same privacy policy, even if the ownership or control of MsgMee changes.
We will always notify you in advance of any sale or transfer of the service and provide you with an opportunity to opt-out of your data being transferred to the new owner or operator. If you choose to opt-out, all of your personal information will be securely deleted from our systems.
We understand that your data is important to you, and we will always do our best to protect it.
12.Affiliates
MsgMee may share your personal information with its affiliates. Affiliates of MsgMee are companies that are controlled by, or under common control with MsgMee. These affiliates may use your personal information for their own purposes, such as marketing and advertising.
We may also share your personal information with third parties with whom we have a contractual relationship, such as service providers or other business partners. These third parties will use your personal information only to the extent necessary to perform the services requested by MsgMee and under the instruction of MsgMee.
If MsgMee engages in a merger, acquisition, or sale of all or a portion of its assets, we may share your personal information with the party or parties involved in the transaction as part of that transaction.
13.How Long Do We Keep Your Information?
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
We will retain and use your personal information to the extent necessary to comply with our legal obligations. We may also retain your personal information to the extent necessary to enforce our agreements with you, protect our legal rights, or defend against legal claims.
In general, we will retain your personal information for a period of 5 years after your last interaction with the MsgMee App. If you wish to request the deletion of your personal information, please contact us at privacy@msgmee.dk
14.How Do We Protect Your Information?
At MsgMee, we take your privacy seriously and are committed to protecting your personal data. We adhere to the highest industry standards for data protection and have implemented appropriate technical and organisational measures to ensure the security of your data.
We have implemented a range of security measures to prevent unauthorised access to, or alteration, disclosure or destruction of, your personal data. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
We also use industry standard encryption technologies when transferring and receiving data exchanged with our site. We have also implemented procedures to help protect the privacy of your personal data. All data is stored on secure servers with limited access and we have put in place procedures to deal with any suspected data breach and to notify you and any applicable regulator of a suspected breach where we are legally required to do so.
In addition, we have implemented a range of measures to protect the confidentiality, integrity and availability of your personal data, including:
- Secure password policies and controls, including multi-factor authentication;
- Encryption and pseudonymization of data;
- Access control measures to ensure that only authorized personnel can access your data;
- Data backup and disaster recovery measures;
- Regular testing and monitoring of our systems and infrastructure;
- Data masking and data minimization techniques;
- Data retention and deletion policies;
- Data transfer agreements and due diligence checks;
- Privacy impact assessments and data protection impact assessments;
- Internal privacy audits and data protection training for our staff.
We also have a dedicated Data Protection Officer who is responsible for overseeing our data privacy and security measures. If you have any questions on our data protection measures or would like to exercise any of your rights, please contact our Data Protection Officer at dpo@msgmee.com
15.Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Kingdom of Denmark, without regard to its conflict of law provisions. Our Services are controlled and operated from Denmark, and we make no representations that they are appropriate or available for use in other locations.
If you choose to access our Services from locations outside Denmark, you do so on your own initiative and you are responsible for compliance with applicable local laws. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Denmark.
16.Your Consent
By using the MsgMee, you consent to the collection, use and disclosure of your personal data as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you may not use the MsgMee.
We reserve the right to amend this Privacy Policy at any time. We will notify you of such amendments by posting a new version of this Privacy Policy on our website and/or by other communication channels.
Your continued use of the MsgMee after such amendments constitutes your acceptance of the Privacy Policy as amended.
17.Cookies
MsgMee may use “cookies” to enhance User experience. Cookies are small files stored on the User’s computer that are used to recognize the User when they visit our website or use our App. We may use cookies to keep track of your preferences and profile information. We also use cookies to collect general usage and volume statistical information that does not include personal information.
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to disable or reject cookies. If you choose to reject cookies, you may still use our App, but your ability to use some features or areas of our App may be limited.
If you have any questions about our use of cookies, please contact us at support@msgmee.com
18.Payment Details
MsgMee uses a third-party service provider to process payments. When making a purchase, you will be asked to provide your payment details, such as your credit or debit card details. We do not store this information and it is sent directly to our payment provider.
All transactions are subject to the terms and conditions of our payment provider. We encourage you to review their privacy policy and terms of use prior to providing us with your payment details. We may also use other payment methods such as PayPal. When using PayPal, you will be directed to the PayPal website to enter your payment details. As with all payment methods, you should review the terms and conditions of PayPal prior to submitting your payment information.
We take the utmost care in ensuring that your payment information is secure. We use industry-standard encryption protocols and other security measures to protect your data. If you have any questions or concerns regarding the security of your payment information, please contact us contact@msgmee.com
19.Kid’s Privacy
MsgMee complies with the Children’s Online Privacy Protection Act of 1998 (COPPA) and does not knowingly collect or solicit personal information from children under the age of 13. Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from such children. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at support@msgmee.com We will delete such information from our files within a reasonable time.
We encourage parents and guardians to spend time online with their children and to be familiar with the activities in which their children are engaged. We ask that parents and guardians become involved in their children’s online activities and use parental control or other web filtering technology to supervise their children’s access to the Internet. We also recommend that parents and guardians consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment.
18.Changes To Our Privacy Policy
We may actively revise this Privacy Policy from time to time. If we make changes, we will post the revised Privacy Policy on our website and notify you by email.
We may change the Privacy Policy at any time without prior notice. We will notify you of any changes by posting them to our website and/or sending you an email. We encourage you to review the Privacy Policy periodically and check for any updates. Your continued use of the MsgMee App following the posting of changes to this policy will mean that you accept those changes.
If you have any questions or concerns about our Privacy Policy, please contact us at support@msgmee.com
19.Tracking Technologies
MsgMee uses certain tracking technologies to facilitate its services and enhance your experience. These technologies are:
- Google Maps API: We use Google Maps API to provide location-based services, such as mapping and directions. By using Google Maps, we may collect and process information about your actual location.
- Cookies: We use cookies to store information about your preferences and to recognise you when you return to our app. You can set your browser to reject cookies, but this may limit some of the features available to you.
- Local Storage: We use Local Storage to store information about your preferences, including your language preferences and settings. You can delete this information at any time by clearing your browser’s cache.
We use all of these tracking technologies to provide you with a more personalised and convenient experience when using our app. By using our app, you consent to the use of these tracking technologies.
20.Information About General Data Protection Regulation (GDPR)
We adhere to the General Data Protection Regulation (GDPR) and have taken measures to ensure that all data is collected, stored, and processed in compliance with the GDPR.
We collect and process information about our users in order to provide them with E2E messaging services. The collected data may include names, contact information, profile photos, and other information provided by the user. We will also collect and process data related to the usage of our services, such as the time of access and the type of device used.
We are committed to protecting the privacy of our users and their personal data. We will not disclose user data to third parties without the user’s explicit consent. We also take steps to ensure that user data is stored securely and is protected from unauthorised access.
We allow users to access, modify, or delete their personal data at any time. We also provide users with the option to opt out of certain data processing activities.
If you have any questions about our GDPR compliance or data protection practices, please contact us at Værkstedsgården 8, City Albertslund Zip: 2620
21.Information About General Data Protection Regulation (GDPR)
If you have any questions or comments about our privacy policy, please contact us at:
SocioMee
Attn: Privacy Officer
Værkstedsgården 8, City Albertslund DenMark
Zip: 2620
We will make every effort to respond to your inquiry as soon as possible.If you have any other questions or comments about our products and services, please contact us at contact@msgmee.com
